To help technical specialists with understanding the product we prepared a lot of internal documentation describing WEBO Site SpeedUp. Among these docs you can find:
If you have faced with any WEBO Site SpeedUp issues please read documentation first, then read known open and closed issues. After this you can submit an issue (Google account required).
Please note: closing rate of public issues depends on the current load of our specialists (usually issue is being closed within 72 hours). If you want to prioritize your issues you need to buy WEBO Site SpeedUp Plus or any of support options and contact our managers. In this case our team will take care about any issues with WEBO Site SpeedUp integration into your server configuration as fast as possible — we guarantee any troubles resolving within 24 hours.
All paid support options listed below include e-mail support for the whole period of the license and manual configuration help in case of urgent cases (i.e. broken website).
It covers 1 issue with WEBO Site SpeedUp configuration. You will receive qualified answer from our specialists and can discuss (via e-mail) any possible consequences after this issue will be resolved.
This option covers any issues related to WEBO Site SpeedUp integration with your website. Our engineers will help you (via e-mail) to make WEBO Site SpeedUp working for 1 your website (single host, qualified help within 5 days for 1 product installation).
This option covers any issues related to WEBO Site SpeedUp integration with your website. Our engineers will help you (via e-mail) to make WEBO Site SpeedUp working for 1 your website (single host, qualified help within 14 days for 1 product installation).
Advanced Support includes e-mail support from our engineers within 1 month (single host, no more than 50 issues, unlimited product installations).
It includes e-mail support from our engineers within 6 monthes (single host, no more than 300 issues, unlimited product installations).
It includes e-mail support from our engineers within 12 monthes (single host, no more than 500 issues, unlimited product installations).
© 2009-2010 WEBO Software. All rights reserved.
E-mail: info@webo.name
Skype: nikolay.matsievsky
Blog: blog.webogroup.com
Twitter: wboptimizer
Testimonials
WEBO Site SpeedUp took my sluggish photography web site and turned it into a fully optimized, fast loading site. This product is by far the best caching and optimizing software available.
Nigel Aves, Colorado, 2009
All testimonials